Obtaining Value from Big Data for Service Delivery by Stephen H. Kaisler,Frank Armour,J. Alberto Espinosa,William

By Stephen H. Kaisler,Frank Armour,J. Alberto Espinosa,William H. Money

huge facts is an rising phenomenon that has huge, immense implications and affects upon company process, profitability, and technique advancements. All provider structures generate sizeable information nowadays, particularly human-centered carrier structures. it's been characterised because the assortment, research and use of knowledge characterised through the 5 Vs: quantity, speed, kind, veracity, and price (of data). This ebook may also help center, senior, and govt managers to appreciate what vast information is; tips to realize, gather, approach, and learn it; find out how to shop and deal with it; the right way to receive priceless info from it; and the way to evaluate its contribution to operational, tactical, and strategic decision-making in service-oriented organizations.

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